Booking the VoJo’s Play Bus couldn’t be easier! Simply use the form on our booking page.
Remember, when you make your booking a £40 non refundable deposit will be required to hold the agreed date and time slot. The remaining balance will then need to be paid 14 days prior to your event.
We accept payment by bank transfer, credit card(3% fee applies) or cash. Unfortunately we are unable to take payments over the phone.

The bus is suitable for children aged between 2 – 10 years. We can accommodate up to 20 -24 children (depending on their age) to play at any one time.

When you book, you’ll need to think carefully about access, parking and any height restrictions. The VoJo’s Play Bus is a full-size double decker that weighs around 13 tonnes. It is 14.5ft tall and 33.2ft long with a width of 8.4ft. The average private driveway hasn’t been designed for a double decker so make sure the bus will be suitable for your chosen destination. We cannot be held responsible for damage to your drive due to the weight of the vehicle.
The Play Bus needs firm level ground to park on with safe access for the children to enter and exit. If we’ll be parking on the street, you’ll need to allow for 5 car spaces at least, and also keep an eye out for any low overhanging trees or cables. We also recommend having an alternative parking space available. Be mindful of any low bridges, weight limits and narrow roads in and around your property.
If we are parking on the street outside your house, please ensure any neighbours effected anticipate our arrival.
We take access and safety very seriously, and if we can’t get to your property for any reason, or we feel it’s unsafe to park, then we won’t be able to hold the party.
If we are unable to gain access to your chosen location and an alternative cannot be found – and we were not informed of the circumstances prior to arrival – then a refund will not be available.
If you are unsure of access or parking, please contact us for advice. We may be able to do a virtual visit on Google Maps.

The last thing we want is to disappoint a child or let down a valued customer, and we keep the vehicle serviced and maintained to a very high standard. However, just like your car at home, sometimes they can break down. If this happens, we will try and get the mechanical problem resolved as soon as possible and endeavour to still get to you on your chosen day. If this is not possible, we will arrange another mutually agreeable date and time or offer a full refund.

Our vehicle requires a 240V power source in order to function. We therefore ask you for the use of a 240V power socket at your chosen location, this is a standard house 3 pin plug. We will supply the necessary extension leads.
If power is not available at your chosen location, we can supply a generator. You must tell us in advance if this is needed, and an additional charge will apply. The bus is still great entertainment for children without power however some of the features will not work. If we arrive at your chosen location and you have not told us the generator was required no refund will be offered in regard to loss of features on the vehicle.

Don’t worry, you won’t miss out! We will always make up for the lost time and will leave later so that you have all of the agreed time for your event.
Although we cannot accept any responsibility for a delay in reaching your chosen location due to road works, traffic chaos or any other highway hazard which is beyond our reasonable control, we will aim to keep you informed if this happens.

The UK being the UK, sometimes the weather just isn’t what we hoped!
We can get to you in most weather conditions however there may be occasions when due to extreme poor weather – and for safety reasons – it may not be possible to arrive at your chosen location. Should this be the case we will inform you at our earliest convenience and an alternative mutually agreeable date will be offered. If no new date and time can be found, we will provide you with a full refund.

We do not have toilet facilities so you’ll need to ensure you have toilets available at your chosen venue and that your supervising adults can assist the children.

If someone has made a mess on the bus, please inform us straight away. In the event of toilet accidents, sickness or other larger mess, a cleaning fee may be charged if professional cleaning is required.

Generally you will need to provide your own drinks and refreshments. Please discuss this with us on booking. Children can bring their own water bottle on board. No food or drink is to be consumed in the soft play area.

We generally do not need any supervision as we have cctv throughout the bus, however, one adult is welcome on board at any time.

For health and safety reasons outside footwear is not allowed on the bus and socks must be worn at all times. We recommend that long sleeves and trousers are worn too, but this is not strictly enforced. You as the hirer must ensure all chains, buckles, badges or other sharp objects are removed from the children prior to playing on the bus. Storage for footwear is available.

We kindly ask you not to use items like confetti or party poppers on board the bus. However there are plenty of other great accessories you can enjoy in our collection of party bags.

We ask you to not eat or drink on the bus at any time and chewing gum is strictly forbidden. Soft drinks can only be enjoyed at the front of the bus in the designated area.
Smoking and vaping is not permitted.

Yes. We are fully insured with all the necessary employment and public liability insurances and our bus is converted to comply with the European play equipment standards EN1176.