Here’s a helpful checklist of what to look for when hiring a soft-play bus — so you can pick a company that’s safe, professional, and stress-free for your party:
✅ 1. Professional Build & Design
Strong, safe structure designed specifically for kids’ play
Suitable flooring, padding, and secure barriers
Age-appropriate play zones (e.g., tots area vs older kids area)
Good ventilation and lighting inside the bus
📜 2. ROSPA or Other Safety Certificates
Look for safety accreditation from recognized bodies like ROSPA
Shows the equipment meets established safety standards
Also check for compliance with UK toy and play equipment guidelines
🛡 3. Public Liability Insurance (PLI)
Must have up-to-date PLI covering accidents or injuries
Protects you as the hirer and the bus operator
🔍 4. Annual Inspections & Tests
Equipment should be tested at least yearly by qualified professionals
Includes electrical safety checks, structural inspections, and maintenance logs
Ask to see test certificates or a maintenance schedule
🧼 5. Cleanliness & Hygiene
Surfaces, mats, ball pits and soft-play areas cleaned before each booking
Easy-to-wipe, non-toxic cleaning solutions used
Clear policies on how often and how deep cleaning is done
👩🏫 6. Trained Attendants
Staff who know how to supervise play safely
Able to manage groups, handle first aid basics, and keep things fun and calm
📏 7. Capacity & Age Suitability
Clear guidance on maximum number of children
Recommended age ranges for safe use (e.g., 1–5, 2–7, etc.)
Helps prevent overcrowding
🔧 8. Safety Features
Fire exits and easy escape routes
Secure locking doors and windows
Non-slip floors and cushioned edges
First-aid kit on board
🧾 9. Clear Terms & Conditions
Cancellation policy
Deposit requirements
What’s included (e.g., setup, teardown, staff)
Responsibilities in case of damage
💬 10. Good Communication & Planning
Responsive team who answers questions clearly
Will help you plan timing, numbers, and setup
Sends reminders and arrival windows